Last Updated: September 5, 2026
Welcome to Mellow Fellow. These Terms of Service (“Terms”) govern your access to and use of the Mellow Fellow website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.
1. Eligibility
You must be legally permitted to purchase and possess the products offered on our website in your jurisdiction.
By placing an order, you confirm that:
- You meet the applicable legal age requirement.
- You are legally permitted to purchase and possess the products you order.
- The information you provide is accurate and complete.
- You will use our products only in accordance with applicable laws.
We reserve the right to refuse or cancel an order if we reasonably believe these requirements have not been met.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, cannabinoid information, pricing, and availability displayed on our website are accurate.
However, product packaging, appearance, labeling, and availability may change without notice.
We reserve the right to:
- Modify product descriptions
- Update product availability
- Limit quantities
- Discontinue products
- Correct pricing or product-information errors
- Refuse or cancel orders where necessary
3. Orders
Placing an order constitutes a request to purchase products. An order is not considered accepted until we have confirmed it.
We reserve the right to refuse, limit, or cancel any order for reasons including:
- Product availability
- Pricing or listing errors
- Payment problems
- Suspected fraud
- Shipping restrictions
- Legal or regulatory requirements
- Incorrect customer information
If we cancel an order after payment has been received, we will provide an applicable refund according to our Refund Policy.
4. Pricing and Payment
All prices displayed on our website are subject to change without notice.
You agree to provide accurate billing and payment information when placing an order.
Payments may be processed by third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process your transaction.
We are not responsible for additional fees imposed by your bank, payment provider, customs authority, or other third party.
5. Shipping
We offer shipping within the United States and to eligible international destinations.
Shipping times are estimates and may vary due to carriers, weather, customs, holidays, regulatory requirements, or other circumstances beyond our control.
For international orders, you are responsible for determining whether the products are legal to import and possess in your destination country.
Please review our Shipping Policy for additional information.
6. International Orders
International customers are responsible for complying with all applicable laws and regulations in their country or region.
Mellow Fellow does not knowingly ship products to destinations where shipment or possession is prohibited.
If an order is refused, delayed, returned, or seized because a product is prohibited or restricted in the destination jurisdiction, we may be unable to provide a refund.
7. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Because certain products are consumable, opened or used products may not be eligible for return.
If you receive an incorrect, damaged, or defective product, contact us promptly with your order information.
8. Website Use
You agree not to use our website to:
- Violate any applicable law or regulation
- Commit fraud or engage in fraudulent activity
- Interfere with website security or functionality
- Attempt unauthorized access to our systems
- Upload malicious code or harmful software
- Copy, reproduce, or exploit website content without authorization
- Use the website for any unlawful purpose
We reserve the right to suspend or terminate access to our website where necessary.
9. Intellectual Property
All website content, including text, graphics, logos, photographs, product descriptions, designs, trademarks, and other materials, is owned by or licensed to Mellow Fellow unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
10. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, hosting, marketing, and other business functions.
Third-party services may have separate terms and privacy policies. Mellow Fellow is not responsible for the practices or availability of third-party services that we do not control.
11. Disclaimer
Information provided on our website is for general informational purposes and is not medical advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition unless expressly permitted and stated under applicable law.
Consult an appropriately qualified healthcare professional before using products where appropriate.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Mellow Fellow will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or purchase or use of our products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold Mellow Fellow and its affiliates, employees, officers, and service providers harmless from claims, losses, liabilities, damages, and expenses arising from:
- Your violation of these Terms
- Your unlawful use of our products or website
- Your violation of applicable laws
- Information you provide that is inaccurate or misleading
14. Changes to These Terms
We may update these Terms from time to time.
Changes will become effective when the revised Terms are posted on our website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms will be governed by the applicable laws of the jurisdiction in which Mellow Fellow operates, without regard to conflict-of-law principles, except where applicable consumer-protection laws provide otherwise.
16. Contact Us
If you have questions about these Terms of Service, please contact us through our Contact Us page.
Mellow Fellow
Email: [Insert customer-service email]
Website: [Insert website URL]