Last Updated: September 5, 2026
At Mellow Fellow, we are committed to providing a convenient and reliable shipping experience for our customers. We offer shipping throughout the United States and to eligible international destinations, subject to applicable laws and carrier restrictions.
Domestic Shipping
We ship orders to customers across the United States, including all states where the products ordered are legally permitted.
Orders are processed after payment has been successfully received. Processing and delivery times may vary depending on the destination, product availability, shipping method, weekends, holidays, and carrier delays.
Once your order has shipped, you will receive tracking information when available.
International Shipping
We ship internationally to eligible countries. International orders are subject to the laws and import regulations of the destination country.
Customers are responsible for ensuring that the products they order are legal to purchase, possess, and import in their country or region. We cannot guarantee delivery where a product is restricted or prohibited by local law.
International customers may also be responsible for customs duties, taxes, import fees, or other charges imposed by their local authorities.
Shipping Delays
While we work to process and ship orders promptly, delivery times are estimates and are not guaranteed. Delays may occur due to:
- Carrier disruptions
- Weather conditions
- Holidays and weekends
- Customs processing
- Incorrect or incomplete shipping information
- High shipping volumes
- Regulatory or import restrictions
Mellow Fellow is not responsible for delays caused by circumstances outside our control.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout. Please contact us as soon as possible if you notice an error.
Once an order has shipped, we may be unable to change the delivery address.
Lost, Stolen, or Damaged Packages
If your tracking information indicates that your package was delivered but you cannot locate it, please check with household members, neighbors, and your local carrier first.
For damaged packages, please contact our customer service team promptly with your order information and supporting photographs where applicable.
Legal Compliance
Mellow Fellow does not knowingly ship products to destinations where the products are prohibited by applicable law. Orders may be canceled or refused when necessary to comply with federal, state, local, or international regulations.
By placing an order, you confirm that you are legally permitted to purchase and receive the products in your jurisdiction and that you meet any applicable minimum-age requirements.
Contact Us
If you have questions regarding shipping, delivery, or an existing order, please contact our customer service team through our Contact Us page.