Last Updated: September 5, 2026
Mellow Fellow (“Mellow Fellow,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our website.
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to our emails or notifications
- Submit information through forms on our website
This may include your name, email address, billing and shipping address, telephone number, order information, and other information necessary to process your request.
Payment card information may be processed directly by third-party payment providers. We do not intentionally store complete payment card numbers on our servers.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser and device type
- Operating system
- Pages viewed
- Referring website
- Date and time of visits
- General website usage information
We may use cookies and similar technologies to improve website functionality, understand website traffic, and remember your preferences.
3. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Provide shipping and delivery updates
- Respond to customer inquiries
- Provide customer support
- Maintain and improve our website
- Prevent fraud and unauthorized transactions
- Maintain website security
- Communicate with you about orders and services
- Send marketing communications where permitted and where you have provided appropriate consent
- Comply with applicable legal and regulatory requirements
4. Sharing Your Information
We may share information with trusted third-party service providers when necessary to operate our business, including:
- Payment processors
- Shipping and delivery companies
- Website hosting providers
- Analytics and technology providers
- Customer support services
- Fraud prevention and security providers
We do not sell your personal information as a general business practice.
We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, customers, website, or business.
5. Cookies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, analyze traffic, and improve your experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Third-Party Services
Our website may contain links to or integrate with third-party services. These third parties may have their own privacy policies and practices.
Mellow Fellow is not responsible for the privacy practices of third-party websites or services that we do not control.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Request information about how your personal information is used or shared
To exercise applicable privacy rights, please contact us using the information provided on our Contact Us page.
10. Marketing Communications
If you receive marketing emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email.
Transactional communications, such as order confirmations, shipping updates, and important account notices, may still be sent when necessary.
11. Children’s Privacy
Our website and products are not directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. International Visitors
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
Privacy and data-protection laws may differ between jurisdictions.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.
Mellow Fellow
Website: Mellow Fellow
Email: [Insert your customer-service email]
Important: This is a general website privacy-policy template, not legal advice. Because your store sells cannabinoid products and ships internationally, you should have the final policy reviewed for the specific U.S. states and countries where you operate.